Shipping and Delivery

𓃭 Alchemy & Energy｜ Direct access to energy

🚚 Efficient delivery commitment

"Directly from the factory, energy does not take a detour"

✓ All products are shipped directly from the cooperative energy workshop, eliminating the intermediate transfer and ensuring delivery within 3-7 working days (excluding weekends and national holidays)
✓ During the new moon/full moon ceremony (peak energy charging period), it may be delayed by 1-2 days, and we will notify you in advance

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✨ Grand Opening・Limited time free shipping

"Celebrating the start of the alchemy journey, free shipping on the entire site for a limited time"

▸ Free shipping range: Worldwide standard delivery ▸ Future shipping policy: To be determined

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🔮 Sacred quality guarantee

"30-Day Energy Protection Plan"

✓ Within 30 days after receiving the product, if the product is found to be damaged or defective, you can apply for an exchange unconditionally
✓ Exchange process:
1. Contact customer service to provide photos and problem description
2. We will send out a new accessory ※ No refunds are provided, only replacement of the same style or equivalent value

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𓁩 FAQ

Q: Why choose factory direct delivery?
A: We cut off unnecessary supply chains, allowing you to get the same frequency energy jewelry at a purer price.

Q: How do I track my order?
A: After the product leaves the warehouse, you will receive a "Scarab Courier" email (including the logistics order number) and you can track the journey of the energy package at any time.

Q: How long does international delivery take?
A: 2-7 days for Taiwan area, 3-10 days for international orders.

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“We believe that speed and ritual are never in conflict—Alchemy & Energy only delivers the purest energy experience.”